Privacy Policy
Last Updated: May 2026RealtyZoom operates the website at realtyzoom.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a form.
1. Information We Collect
We collect information you voluntarily provide, including:
- Name — first and last name
- Phone number — used to contact you about your property
- Email address — if provided
- Property address — the address you are interested in selling
We may also automatically collect technical information including IP address, browser type, and pages visited.
2. How We Use Your Information
- Contact you by phone, SMS, or email about a potential cash offer
- Respond to your inquiry and explain our home-buying process
- Schedule appointments to discuss your property
- Improve our website and services
- Comply with applicable legal obligations
3. SMS Text Message Communications
By submitting your phone number, you consent to receive SMS text messages from RealtyZoom regarding your property inquiry, including offer updates, appointment reminders, and follow-up communications. Message frequency varies. Message and data rates may apply.
To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at Ryan@RealtyZoom.com.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our site. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
- Essential cookies — required for the website to function properly (e.g., form submissions)
- Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
- Advertising cookies — used to measure the effectiveness of our advertising campaigns (e.g., Google Ads)
You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. Note that some features of our website may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who help us operate our business, subject to confidentiality obligations. We do not share information with affiliate marketing programs or lead-list services.
SMS Opt-In Data: We do not sell, share, rent, or trade your phone number or SMS opt-in consent information with any third parties or affiliates for marketing or promotional purposes. Your SMS consent data is used solely by RealtyZoom Solutions, LLC to communicate with you as described in this policy.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To opt out of SMS, reply STOP. Contact us at Ryan@RealtyZoom.com or (904) 677-5440.
7. Security
We implement reasonable safeguards to protect your personal information from unauthorized access or misuse.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
RealtyZoom
Phone: (904) 677-5440
Email: Ryan@RealtyZoom.com